A negative review can be harmful for any damage and it’s bound to hurt when someone complains about service at your business. But while such opinions about stores are common, how far can people go in their anger over unfavourable views?
A shop owner in China travelled almost 852 kilometres only to confront and attack a woman who had complained about slow service at his store. The man identified as Mr. Zhang kicked the woman and punched her in the face leaving her with a broken elbow.
The woman named Xiao Die had complained about her order not being dispatched three days after she bought clothes from Zhang’s online platform. Zhang bombarded Xiao with messages threatening to destroy her after she shared her grievance.
Zhang was detained for 10 days as Taobao deleted his online shop account.