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Airtel to make its grand entry tomorrow in Sri Lanka

Sunday, 11 January 2009 - 10:27 AM SL Time
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Bharti Airtel, a leading mobile service provider in India will commence operations tomorrow in Sri Lanka, which is expected to revolutionise the country s mobile phone industry with its state-of-the-art technology and customer-friendly services.

Head of Corporate Communications of Bharti Airtel Sri Lanka, Yohan Munaweera said that the company was happy to launch their operations in Sri Lanka and declined to comment further.

Bharti Airtel is the fifth player in the highly competitive mobile phone market in the country and will be faced with stiff competition.

President, Mobile Services, Bharti Airtel Ltd., Sanjay Kapoor said the company is committed to provide the best products and services to its customers in Sri Lanka.

Our focus in the Sri Lankan market is to weigh affordability and support it with innovations to delight customers , Kapoor said. Bharti Airtel will invest approximately US$200 million to set up and expand its services, which will span over a period of five years from the award of licence in April 2007.

The company will use a major share of the investment in the initial 12-18 months as it will be the timeframe to set up operations , he said.

He said the company has a talented team which has done a great job in setting up operations, and works with world renowned partners such as IBM for information technology and Huawei for network.

A spokesman for Dialog GSM said that they welcome competition and will offer the best services to their loyal customers.

Dialog is confident that it can do well and will continue to provide value added services to be a key player in the industry , he said. Officials of Tigo said they needed time and declined to comment on the new entrant into the market.

Dialog, Tigo, Hutch, Mobitel and Airtel are the time mobile phone operators in Sri Lanka.

Related News Articles:
16-4-2007   Sri Lanka attracts $150 mn investment from India`s Bharti Airtel for mobile network

Source(s)
• Associated Press

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CheGuevara
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LK Information  11 Jan 2009 04:30:23 GMT  Report for Abuse  
Why 2 articles at the same time ?
andyprem
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LK Information  11 Jan 2009 04:41:07 GMT  Report for Abuse  
Ape we mehema amaruwe danne hondeda brown mahattaya . ?
zaharan
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LK Information  11 Jan 2009 05:21:14 GMT  Report for Abuse  
Even though the word competition was the key word among the mobile phone operators in our country Tigo, Hutch or Mobitel could never match Dialog's services but with the entry of Airtel, it will be no easy sailing for Dailog hereafter.

I think the real competition will start from now on.
Spetsnaz1
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LK Information  11 Jan 2009 08:29:17 GMT  Report for Abuse  
Dialog, Tigo, Hutch, Mobitel

this will teach all these companies a good lesson on trying to ripoff consumers...lets hope airtel face the competition in SL and bring down the cell phone rates...
zaharan
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LK Information  11 Jan 2009 10:07:47 GMT  Report for Abuse  
impact on the economy is not that bright in the long run i suppose


Ajith,

That's a good point you highlighted but I don't think the GOSL would have approved Airtel without considering that factor and as long as whatever service provider is a benefit, the customer will quickly grab it ignoring the impact on the economy which, will be secondary.
zaharan
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LK Information  11 Jan 2009 12:01:36 GMT  Report for Abuse  
This is a lesson for the big boys in the game...to be reasonable..give the best in order to have the best in return...


Ajith Sahodaraya.....that's the ultimate aim, cannot disagree with you.
p007
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LK Information  12 Jan 2009 01:23:38 GMT  Report for Abuse  
Zaharan

That's a good point you highlighted but I don't think the GOSL would have approved Airtel without considering that factor


Are you sure? How often do you see our Authorities consider the impact on the economy or overall benefit to the people when they approve or embark on new projects? Business means, first and foremost, Bucks, no BIG BUCKS and it is the BIG BUCKS that is the PRIME consideration with our Authorities, never mind which Party is in power.
Spetsnaz1
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LK Information  12 Jan 2009 03:49:01 GMT  Report for Abuse  
Ajith,
Yes more competition means the customer has more choice and advantage...good in one way but we also have to have the limit of our money going out of our country...impact on the economy is not that bright in the long run i suppose...so being Sri Lankans we try to promote our people and their companies as long as they r reasonable and work with understanding....good way for Dialog to meet the challenge and retain the customers.

yes it is a good point you have stated.. but this will also create more jobs in SL.that will benefit the economy.. but true enough what you have said in the paragraph...

Edited By - Spetsnaz1 - 12 Jan 2009 03:49:32 GMT
zaharan
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LK Information  12 Jan 2009 05:24:56 GMT  Report for Abuse  
Tigo reaches 2 million subscribers

Tigo said this week that it had reached two million subscribers last year. Our success is because we give our customers what they expect from a mobile service provider, simplicity and honesty delivering the best value today and tomorrow, said its CEO Dumindra Ratnayaka in a press statement.

He said 2008 saw heavy investment by the company to expand the network adding an average of 40 towers a month enabling subscribers to enjoy good coverage across the country.
We have continuously demonstrated Tigo s commitment to enable customers to freely express themselves at very affordable rates, central to Tigo s global theme in delivering affordability, accessibility and availability to our customers, added Mr. Ratnayaka.

The statement said that in a research study carried out by AC Nielson, Tigo tops the list for best customer satisfaction across number of factors including value for money, network quality and customer service.


Courtesy: TheSundayTimes
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